Passenger Information
CellAtSea™
Maritime Communications Partner (MCP) provides cell phone connectivity onboard maritime vessels while at sea via its CellAtSea™ service. MCP installs a series of antennas throughout a ship to ensure cellular signal coverage onboard. Calls are then sent via the ship’s satellite connection back to shore for delivery and billing.
Accessing the service What the phone will display
Availability
How to make calls
What your bill will say?
What services are available?
- Voice Calls
- Text Messages
- Data Services
Pricing
Contact your cellular provider
Accessing the service
For most European passengers, the CellAtSea™ service is automatically available. You will be able to use your cellular phone in the same way as when traveling abroad. Passengers from the USA and Canada may have to contact their cellular provider to activate this service, as your cellular phone must be able to roam internationally to utilize the CellAtSea™ service. Furthermore your cellular provider must have a roaming agreement with MCP.What the phone will display
When connected to CellAtSea™, GSM cell phones will either display “MCP” or “90112”. CDMA cell phones will display “Roaming” or "Digital Roaming".
Availability
The CellAtSea™ service will automatically shut down when a ship is entering port, and will automatically power on when a ship leaves port. This is necessary so as not to interfere with shore based cellular networks. The distance from shore at which the system is powered on or off will vary depending on the specific laws for each port of call.How to make calls
- Calls made using US/Canadian phones
- Calls to USA, Canada and the Caribbean
Dial 1 + area code and number just as you would at home.
See contact information for popular carriers - Calls to other countries
Dial “011”, the country code, city code and local number
See contact information for popular carriers
- Calls to USA, Canada and the Caribbean
- Calls made using non-US/Canadian phones
- Dial “+” , the country code, city code and number just as you do when traveling internationally.
See contact information for popular carriers
- Dial “+” , the country code, city code and number just as you do when traveling internationally.
What your bill will say
You will receive your bill as usual from your cellular provider; they will determine what is indicated regarding maritime roaming on your bill.What services are available*
- Voice Calls:
- The MCP network relays phone calls via the ship’s satellite connection. If you cannot connect, please try again at another time.
- Text Messages:
- SMS text messaging is supported on GSM phones (e.g. AT&T, T-cellular, Optus). If you are using a CDMA service (e.g. Sprint, Verizon), please contact your cellular provider for availability.
- Data Services:
- If your cellular provider supports data services, you can use compatible devices such as Blackberry’s. Please contact your cellular provider for pricing, as you may incur in charges for incoming emails and data.
- If your cellular provider supports data services, you can use compatible devices such as Blackberry’s. Please contact your cellular provider for pricing, as you may incur in charges for incoming emails and data.